Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and improve our services.

Personal Information

We collect data you provide directly, such as when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you sign up for our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in sections, completed drawing exercises, and technical data such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and related technologies to improve your browsing experience, remember your preferences, and assess site performance. You can manage cookie settings through your browser.

• Essential cookies for site functionality
• Analytics cookies to understand user interactions
• Preference cookies to retain your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform functioning effectively. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We utilize your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details allow us to respond to inquiries, send important course updates, and provide technical support when needed. We may also dispatch periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and develop new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our teaching approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We partner with trusted third-party providers who help us operate the platform, process payments, send emails, and deliver customer support. These providers access only information necessary for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Orchard Crest Paper is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential safety concerns, fraud investigations, or violations of our terms.

Your Rights and Choices

Under applicable privacy laws, including PIPEDA (Canada’s Personal Information Protection and Electronic Documents Act), you have certain rights regarding your personal data.

Access and Correction

You can request to view the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will continue to receive essential account- and course-related updates.

Cookie Management

Most browsers let you control cookies through their settings. You can accept all cookies, block certain types, or get notified before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transfer, secure server environments, regular security reviews, and access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records purposes.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and adherence to Canadian privacy law requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, parental consent is required before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information collected from their child, request deletion, and prevent further collection or use of their child’s data. We provide clear methods for exercising these rights.

If you believe we have collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor updates may be posted without individual notice, so please review this policy periodically. The "Last Updated" date above indicates the most recent changes.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.